Help and Support

Welcome to the help page. Here, you will find answers to common questions and guidance on how to contribute to the ongoing recovery efforts and navigate the platform.

If you are in need of help, please see the Supply Center for needs and assets. You can also contact us directly at any time by email info@helene.help.

Frequently Asked Questions (FAQs)

  • How can I contribute to relief efforts?

    You can contribute by donating to any of the ongoing campaigns or Amazon registries on our home page, subscribing on X, or using the "tip links" for any of our partners. Your subscriptions help provide immediate support to those in dire need during this critical time. As emergencies and urgent needs arise, your consistent support serves as a reliable baseline of continued aid.

    Sharing information on social media with #Helene also contributes by keeping the efforts trending.

  • Where can I find more information about ongoing initiatives?

    Follow and support the ongoing recovery efforts on social media, join X communities, or use our search feature.

Contact Us

If you have further questions or need support, feel free to reach out to us at info@helene.help. We’re here to help every step of the way.